Cancellation Policy

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Thank you for choosing our cosmetic services. We understand that unforeseen circumstances may arise, affecting your ability to attend your scheduled appointment. To ensure clarity and fairness for all clients, please review our cancellation policy below.

 

Deposits

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Non-Refundable Deposit: A deposit is required at the time of booking to secure your appointment. This deposit is non-refundable under any circumstances.

Deposit Amount: The required deposit amount will be specified at the time of booking and is applied towards the total cost of your service.

 

Cancellations

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Notice Required: If you need to cancel your appointment, please provide us with at least [insert number of days] days' notice. This allows us to offer the slot to other clients on our waiting list.

Failure to Notify: Clients who fail to cancel their appointment without the required notice will forfeit their deposit and may be subject to additional charges.

 

Rescheduling

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One-time Rescheduling: We understand that plans can change, so we offer the option to reschedule your appointment once, subject to availability. To take advantage of this, please provide us with at least [insert number of days] days' notice.

Rescheduling Notice: If you need to reschedule your appointment with less notice than required, your original deposit will be forfeited, and a new deposit will be required to secure your next appointment.

Limitations: Rescheduling is permitted only once. If you are unable to attend your rescheduled appointment, the deposit will be forfeited, and any future appointments will require a new deposit.

 

No-Show Policy

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Clients who fail to show up for their appointment without any prior notice will forfeit their deposit and may be required to prepay in full for any future appointments.

 

Late Arrivals

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Arriving late for an appointment may result in a shortened service or the need to reschedule your appointment, in which case, the deposit will be forfeited.

 

Acknowledgement

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By booking an appointment, you acknowledge that you have read, understood, and agreed to the terms outlined in our cancellation policy. This policy is in place to ensure that we can provide high-quality services in a timely manner to all our valued clients.